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In most cases, a new skin would first have to be created by copying a shipped skin. The We recommend that you do NOT use the shipped skins directly because they can be overwritten with a product update. You should instead make a copy of a shipped skin and use this copy. The Genie Administrator tool can help with copying a skin. Changes to a skin will affect all screens running under that skin. Some knowledge of HTML and CSS is required for customization, but this is the only time Genie requires knowledge of these languages. In most cases, minor changes to a skin copied from a default skin can be successfully completed by personnel with a basic understanding of these technologies. Profound Logic Software can provide these services if required.